CALL FOR RESULTS

Instructions

Organize results in bullet point format.
All results statements should be specific and quantitative; should include the time period for which the results have been measured (e.g., 2009-2010); and include changes in the indicator from one time period to another.
Whenever possible, statements should be accompanied by documented evidence (e.g., evaluations, case studies, reports, etc.)
Please submit your completed form by Friday, March 8, 2013.

Basic Information

Program Name *

Country *

First Name *

Last Name *

Email Address *

SCALE

Number of personnel employed *

Number of clients served and time period (per month, per year, total, etc.) *

Number of facilities networked/operated

Other measures of scale (users registered, products sold, providers trained, etc.)

RESULTS

Please report quantitative results (including any increases, decreases, etc.) in as many of the following categories as applicable:

Health Access

Affordability 🛈

Examples:

- “In 2012, the hospital charged approximately USD $40 for a normal delivery, compared to the standard $200 charged in the open market.”

- "The voucher decreased out-of-pocket payments for the clinic’s family planning services by 90% from May to December 2011."

Availability 🛈

Examples:

- "As of 2010, each of our urban treatment centers serves anywhere from 5,000-25,000 patients within a 1.5 km radius of the center; previously, the average distance was 10 km. No patient has to walk more than 10 minutes to reach the center."

- "The program has achieved a 95% reduction in stock-outs of antimalarials and other essential drugs among its network of providers between January 2007 and December 2010."

Pro-Poor Targeting 🛈

Examples:

- “While all social groups are utilizing the service, in 2010 38% of the patients were below the poverty line.”

- "In 2004, 35.1% of clients served at franchises were considered poor. Household poverty status was determined by rank of monthly income, with those households in the twentieth percentile or below classified as poor."

Operations/Delivery

Clinical Quality 🛈

Examples:

- “In 2010, as part of WHO recommendations to integrate maternal and HIV care, 90% of the program’s female clients undergoing prenatal care also received voluntary HIV testing."

- "Infection rates for eye surgeries averaged 4 cases per 10,000 patients in 2012, as compared to an average 6 per 10,000 in the UK."

User Satisfaction 🛈

Examples:

- "The program’s 2011 exit interviews show that 80% of clients report “satisfied” or “very satisfied” with the services provided."

- "The franchise found that between 2009 and 2011, 71% of its customers returned to the clinic."

Efficiency 🛈

Examples:

- Economic Efficiency: "The cost for a complete physical examination in 2010 cost USD $75. By 2011, the cost was reduced to USD $50 with the same level of services provided."

- Non-Economic Efficiency: "From January 2012 to June 2012, the program’s mobile phone texting application saved hospital staff 1200 hours of follow-up time and over $3,000 in motorbike fuel."

Financial Sustainability 🛈

Example:

- “Over the last two years, the pharmacy chain has consistently earned over USD $250,000 per quarter in revenue, a sum large enough to completely cover its operating costs.”

Health Status

Achievement of Key Health Output 🛈

Examples:

- “Between January and June 2011, the program performed 950 cataract surgeries for 600 patients.”

- "Between April 2012 and January 2013, the program trained 110 health workers, including 50 pediatric care nurses and 34 lab technicians across its six clinics."

Population Coverage 🛈

Examples:

- “In 2011, 22.7% of the program’s target market was reached (target market defined as 75% of women aged 15-49).”

- "Between July 2012 and December 2012, 50% of the program’s target population utilized malaria bed nets. (Target population defined as 80% of households in catchment area.)"

Achievement of Key Health Outcome 🛈

Examples:

- “In 2010, the program achieved an 86% TB cure rate in the target population; by 2011, the cure rate increased to 89%. This exceeds the WHO global target cure rate of 85%.”

- Between June 2012 and December 2012, 23% more HIV+ children were documented as alive and on treatment, as compared to 15% in the general population.

Other. Please suggest additional results that are not captured in the above categories.

Additional Questions

Have you had a formal, third-party, evaluation? *

If not, would you be interested in a third-party evaluation? (We can publicize this with potential research and funding groups.) *

How does your program track results (e.g., internal monitoring teams, external evaluations, etc.)?

Additional comments or questions.

Attachments

Please attach any supporting documented (e.g., evaluations, internal documents such as reports, etc.).

Comments or questions? Please contact avasan@resultsfordevelopment.org.

* CHMI reserves the right to edit statements for publication on the site in order to preserve clarity, consistency and relevance.

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