2018 AUSTIN CITY FOOD + WINE FESTIVAL GUEST SERVICES STAFF APPLICATION

2018 Austin Food + Wine Festival

April 27-29, 2018

Auditorium Shores, Austin, TX

Thank you for your interest in working with the Guest Services Team at Austin Food + Wine Festival 2018!

This application is your chance to be a part of the Festival and provide an unforgettable experience to our guests.

We are seeking out enthusiastic, hard-working individuals who are dependable, professional and customer service focused. You will help improve the guest experience and also have the opportunity to enjoy the Festival. 

C3 Presents, LLC ("C3") the producer of the 2018 Austin Food + Wine Festival, scheduled for April 27-29, 2018 in Austin, TX (the "Festival"), wants to put patrons first and provide the best possible experience for them at Austin Food + Wine Festival.  

The Guest Services Team is an integral part of what makes Austin Food + Wine Festival a unique festival experience for patrons. Guest Services encompasses many different facets but has a focus on providing information and customer service to patrons. 

Please fill out the application below to apply for an hourly paid Crowd Services Staff Position at the 2018 Austin Food + Wine Festival. Check here to review Guest Services Team Job Descriptions.

In order to be considered you must be available for the following date:

*Online Training Session: Thursday, 4/19 at 6:00 PM CST

(Optional) On-site Orientation: Thursday, 4/26 at 6:30 PM CST

If accepted, you will be sent a confirmation email with details about your assigned team position and shift times. At that time, you will have the opportunity to accept or decline the position. Note if you are willing to work more than one shift. All timely received applications will be considered when filling positions. 

Submitting this application does not guarantee you a Guest Services Staff position, entry into the Festival nor are you guaranteed all of the shifts you are available to work.

Questions? Contact crowdservices@austinfoodandwinefestival.com

We will continue accepting applications until all positions are filled.

NAME AND CONTACT INFORMATION

By providing my contact information above I consent to being contacted by C3 Presents, LLC and its affiliates regarding the position and for future Festival Guest Services Staff opportunities. *

AVAILABILITY AND INTERESTS

*Applicants with flexible availability are most likely to get accepted.
Which positions are you interested in applying for? Please choose all that apply. *
What dates are you available? *
If chosen, are you available for an on-line training call on Thursday, 4/19 at 6:00 PM CST? *
If chosen, are you available for an On-Site Orientation on Thursday, 4/26? (*NOTE: This is an optional, unpaid orientation) *
Would you like to be considered for a Guest Services Team Lead Position? 
Team Leads are required to attend pre-event training sessions and work through the duration of the festival, but you receive extra perks! If you select "yes", you may be contacted for an interview.   *

EXPERIENCE AND REFERENCES



Are you TABC certified? Certification is required for any role involving alcohol service. *

Have you volunteered or worked for Austin Food + Wine Festival before? *
Do you have experience working in the service industry? *
How did you hear of this opportunity? *
Please list two references: *
 NAME (FIRST AND LAST)RELATIONSHIP TO YOUEMAIL & TELEPHONE
1.
2.
 *

QUESTIONS OR COMMENTS

2018 AUSTIN FOOD + WINE FESTIVAL GUEST SERVICES STAFF POLICIES

- I understand that by submitting this application I am applying for a Guest Services Staff position and information I provide in this application will be used for the purpose of considering me for a position.

- I understand that nothing in this application, or in any communications with a C3 representative regarding my application, is intended to create an employment agreement between C3 and me.

- I meet all of the qualifications required for the Guest Services Staff position.

Further, if I am offered a position, my acceptance of the position constitutes my acknowledgment, understanding, and agreement to abide by all of the following terms:

- I am at least 21 years old as of April 25, 2018.

- I understand that I will be representing the Festival as a temporary/seasonal paid staff member of C3 and that as a temporary employee I am are not entitled to participate in C3's various benefit programs.

- My employment with C3 will be an At-Will Employment. "At-Will Employment" is defined as employment where the employee is free to terminate his employment at the company at any time, with or without notice, and with our without cause and employment where the company has the right to terminate Employee's employment at any time, with or without notice, and with or without cause.

- I understand that I will receive $10.00/hour less withholding for applicable taxes, for services provided as a Guest Services Staff member.

- I understand that failure to perform my duties as expected/required may result in my dismissal from the Festival and will affect future placement within future programs. If dismissed I will not be entitled to compensation for time not worked, but I will receive compensation for all time worked prior to my dismissal.

- I understand that I will receive one daily access credential for each day I work at the 2018 Austin Food + Wine Festival.

- I will complete my Festival assignment in a satisfactory way (reporting on time for shifts, staying the entire shift, reporting for all shifts, wearing assigned identification during shift, respecting other staff members, performers, and patrons of the Festival).

- I understand that use of alcohol and/or controlled substances before or while on duty is strictly prohibited. Violators will be subject to immediate dismissal from the Festival.

- I understand that missing an assigned shift or shifts (or not completing a shift) will jeopardize my participation with Austin Food + Wine Festival in the future and I will not be compensated for any shift I did not work.

- I understand that I must attend and/or call-in to training meetings (Times/Dates will be announced at a later date).

- I understand that I must comply with all rules, regulations, and policies communicated to me by C3.

- I understand that I must sign a Non-Disclosure Agreement.

- I understand that I must fill out and return to C3 all documentation required by law and necessary to process payments to me as a temporary employee of C3. 

- I agree to comply with and accept the terms of the C3 Dispute Resolution Plan, which provides for mandatory binding arbitration of any disputes arising out of my employment.

 *

YOU'RE DONE!

Click on the submit button below.
You will automatically see a "Success" page when your form is submitted. 
If you do have immediate questions, send an email to crowdservices@austinfoodandwinefestival.com.