Coaching, Counseling and Documentation

Coaching and counseling are two of the most important ways to be engaged with employees. If done correctly, these activities can increase employee engagement, development, and greater productivity. Done poorly, or not at all, these activities can leave employees feeling uncertain, undervalued, and ultimately lead to underperformance. 
During this web class, you will learn:
  • How to better coach and counsel employees using effective feedback
  • The HR and manager relationship in the employee coaching/counseling process
  • Handle difficult and sensitive issues more confidently and effectively
  • Create documentation that is legal and clearly defines expectations 
Time:  9 a.m. to 11:00 a.m. 
Location:  WEBEX Live Class Link to be sent after registration
Instructor: Kathy Ruffino, MSHR, SPHR, PHRca, SHRM-SCP
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