Student Help Desk Request

Waco ISD is committed to providing you with assistance with your technology questions by phone, email, and help desk ticket.

Before contacting Student Technical Support please have the following information:

1. Please make sure you have contacted your campus to ensure your enrollment status.

2. Your Student ID#

3. Your password. (If you are having password issues please here is a helpful guide to resetting your password.)

4. Please log into your students device prior to leaving campus with the device.

5. You may need to go back to the campus and log in for the 1st time.


Please contact the campus first.

Contact our Waco ISD Student Technical Support Team

Phone: 254.284.1072

8:00AM - 6:00PM


Please complete a technical support request by clicking on the link below and completing the information required. Make sure to completely describe the issue you are currently having, and be sure to leave your contact information.

Student Helpdesk Request

A representative of Technology Services will contact you as soon as possible to assist you with resolution. This could take up to 24 hours depending on call and request volume. Thank you for your patience.


For self assistance the following resource guide for students and parents is available:

Student/Parent Resource Guide


To reset your password or for initial password reset please follow these instructions

Password Reset and 1st Time set up

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