Student Help Desk Request

Parents and Students,
 
Waco ISD is committed to providing you with assistance with your technology questions by phone, email, and help desk ticket. 
 
Before contacting Student Technical Support please have the following information:
 
1.  Please make sure you have contacted your campus to ensure your enrollment status.
 
2.  Your Student ID#
 
3.  Please log into your students device prior to leaving campus with the device.
 
4.  You may need to go back to the campus and log in for the 1st time.  
 
Please contact the campus first. 
 
Contact our Waco ISD Student Technical Support Team
Phone:  254.284.1072
 
Prior to 4:00pm please complete a technical support request by clicking on the link below and completing the information required.   Make sure to completely describe the issue you are currently having, and be sure to leave your contact information. 
 
Student Helpdesk Request 
 
A representative of Technology Services will contact you as soon as possible to assist you with resolution.  This could take up to 24 hours depending on call and reqeust volume.  Thank you for your patience. 
 
For self assistance the following resource guide for studens and parents is available:
 
Student/Parent Resource Guide 
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