AFTER ATOS ASSESSMENT

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CUSTOMER FEEDBACK SURVEY

Since 2008 Atos has assessed 100,000s disabled people to see if they are fit for work and get them off benefits. From April 2011 Atos seeks to assess over 10,000 disabled people per week. No one knows what happened to the 100,000s disabled who were assessed before and no one will know what happens to the disabled who will be assessed in future unless those assessed tell it for themselves. After Atos Assessment form provides that very opportunity. Thank you for your contribution.


Advice on filling in form:
Please take your time and read through the form first making note of the questions which just need clicking and short answers and those which ask for more indepth and personal answers. It can be very tiring and emotional going through the form as it brings back memories and stress. So go through the form but don't fill it in. As can only fill it in and send it once. Make a note of the ones which ask for indepth experience and write it separately in "word" or other office application. Add it when you are ready. You can close the form by coming out of it. As long as you have not sent it it has not been processed. When you are ready open up the form again and copy and paste your written answers in. This will give you time and stop you feeling you have to fill it in all at once. Take your time, look after yourself, it is you that is important. (Admin) 
Have you had the
ESA Medical Assessment? *
What was the result? *
Tick if client has since died
Who is filling in this form? *
TELL US ABOUT YOUR DISABILITY
Give Official Medical Diagnosis, the official nature and affects of the condition then how it affects you personally. There is no word limit. However, try and be brief, orderly and factural under headings such as Physical - pain, mobility, loss and dysfunction of organs and bodily system, perceived outcome (improve, remain same, deterioration, terminal); Mental - how it affects your thinking and mental functioning, Emotions how it affects how you feel, social - being able to get out and mix and be with others. Use and refer to already existing informed knowledge of your condition as well as your own personal experience. If possible include links to sites explaining your condition. This is your opportunity to voice and record your experience.  
What type are your disabilities?  (You can tick more than one)
Is your condition
Tell Us About the Assessment
How accessible was the centre? *
 None at allVery BadBadDon't KnowNot ApplicableAcceptableGoodVery GoodExcellent
For Disabled Parking
Disabled Access into Building
Disabled Access inside the Building
Suitability of Interview Room
Did you provide additional supporting evidence from others? *
Tell Us About the Assessment and Assessor *
 Very BadBadDon't KnowNot ApplicableAcceptableGoodVery Good
How was the assessors attitude and behaviour towards you?
How did the assessor communicate and engage with you?
How was the assessor's knowledge and understanding of your condition?
How did the assessment adequately investigate and reflect your condition?
Outcome and Consequences
How has Atos Assessment and Decision Affected you? *
 Greatly WorsenedSlightly WorseStayed SameDon't KnowSlightly ImprovedGreatly Improved
Finances
Care/Support
Physical Health
Mental Health
Family/Social life
Work Life
Have you officially informed Atos of your experience?
Have you made an appeal?
Have you won an appeal?
THANK YOU FOR YOUR TIME AND CONTRIBUTION
The results will eventually be published on line and aim to provide
a monthly rolling evaluation and assessmentas to how Atos is
positively or negatively affecting the disabled their lives 


All information is confidential. No personal details or personal testimonies will be used, shown or passed on to any third party without your permission and involvement. However, would you be interested in sharing or having your testimony used as an example if press, media or other interested and infuential bodies were interested?   *
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