Refund Policy: All requests for refunds must be made in writing (via email or post). The request should have the details of the initial donation/payment including the date, amount, name of the donor/payee, receipt number and the nature of the error. For errors made by the Surfers Paradise Catholic Parish or its financial institution a full refund will be made upon notification, and all costs borne by Surfers Paradise Catholic Parish. For errors in amount donated, the donor has 60 days in which to notify. Surfers Paradise Catholic Parish. Surfers Paradise Catholic Parish is under no obligation to give a refund if an error has been made on your part, but will endeavour to ensure that any genuine errors (such as the amount donated) are rectified. The Parish, which is a non-profit organisation, reserves the right to deduct any bank or transaction charges for any refund processed onto the donor.