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Product Returns and Missing Parts Form
Did you make this purchase on Amazon or eBay?
*
Yes
No
These sites have their own return process. Therefore, you must open your return through those marketplaces.
RETURN POLICIES
Fairings
WITH
Audio within
14 days
of the
date of delivery
.
Trailers within
14 days
of the
date of delivery.
All Other Products within
30 days
of the
date of delivery.
What date did your order arrive?
*
+
Would you like a Return Label?
*
Yes
No
Name on Order
*
Order Number
Email address used for Order
*
Confirm E-Mail
*
Product Type
*
Motorcycle Trailer
Hot Dog Cart
Batwing Fairing
Car Tow Dolly
Other
Reason for Return
*
Item Damaged
Item Missing Parts
Wrong Item Received
Changed Mind
Fitment Issue
Would you like someone to contact you to assist?
*
Yes
No
What is the best phone number for a representative to contact you about this issue?
*
Additional Information:
*
By checking this box you acknowledge that our return policy requires requires the item to be returned in its original condition.
LTL or Ground
*
LTL (Trailers)
Ground
Did customer make this purchase on Ebay or Amazon?
*
Yes
No
Is the order older then 60 days?
*
Yes
No
Has this return been approved by management?
*
Yes
No
Do
NOT
proceed with this return until you've spoken with Johnny or Troy.
Any returns older then 60 days require a manager's approval.
Outbound Shipping
*
Return Shipping
*
Return Label
RMA (Example - JB
[initials]
011723
[date]
12345
[order number]
)
*
RMA Valid Until
*
+
Tracking Number
*
Notes to be sent to Customer
Internal Notes
I agree to repackage the product exactly as received. I understand that products are packaged a specific way to prevent damage during transit and that repacking as originally received will prevent damage upon return.
*
Yes
Once submitted allow 48 hours for a response excluding weekends and holidays) that will contain RMA and return Instructions.