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Product Returns and Missing Parts Form
Did you make this purchase on Amazon or eBay?
*
Yes
No
These sites have their own return process. Therefore, you must open your return through those marketplaces.
RETURN POLICIES
All Products within
30 days
of the
date of delivery.
What date did your order arrive?
*
+
Would you like a Return Label?
*
Yes
No
Name on Order
*
Order Number
Email address used for Order
*
Confirm E-Mail
*
Product Type
*
Other
Mortuary Cot
Church Truck
Reason for Return
*
Item Damaged
Item Missing Parts
Wrong Item Received
Changed Mind
Would you like someone to contact you to assist?
*
Yes
No
What is the best phone number for a representative to contact you about this issue?
*
Additional Information:
*
By checking this box you acknowledge that our return policy requires requires the item to be returned in its original condition.
Is the order older then 60 days?
*
Yes
No
Has this return been approved by management?
*
Yes
No
Do
NOT
proceed with this return until you've spoken with Johnny or Troy.
Any returns older then 60 days require a manager's approval.
Return Label
RMA (Example - JB
[initials]
011723
[date]
12345
[order number]
)
*
RMA Valid Until
*
+
Tracking Number
*
Notes to be sent to Customer
Internal Notes
I agree to repackage the product exactly as received. I understand that products are packaged a specific way to prevent damage during transit and that repacking as originally received will prevent damage upon return.
*
Yes
Once submitted allow 48 hours for a response excluding weekends and holidays) that will contain RMA and return Instructions.